Guest Comments on Personal Service provided by Anne

 

Experience our Personalized Service… we help you from planning to arrival! We can reserve your vehicle for you if you wish, you will receive complimentary Airport Meet & Escort service back to your villa as well as greeter assistance to help get you settled in, if it is included in your villa rental choice. An any case, you will also receive a welcome package of information and you will also be able to stay in touch with us to answer any questions you may have.

Thank you Anne for making this process so easy!!
TG: May 2021

Two weeks in Paradise! The booking process through Villa Madeleine was especially easy and informative, Thanks to Anne! We wanted to stay on the East end of the island and Villa Madeleine was a perfect choice! The restaurants close by were excellent.  We look forward to another stay in the future, hopefully longer!!
Leif & Steph: Jan. 2021

Thank you so much Anne.   As always you are a pleasure to deal with.     Can’t wait to be back on island!    It will be pure torture in Ohio for the winter but I think it is best to make the change.  You are fantastic!    
 Brenda J: Oct. 2020

These condos are perfect especially since they have there own private pools. Anne, who manages the arrangements, is amazing too. She is so responsive and helpful. We will definitely be back!
 BWinton Oct. 2020

Thank you again for all you do and your amazing service!
Andy: Jan 2020
Hi Anne, You are the BEST! Thank you so much for all your help and attention! I hope we can reschedule soon. Take care,  


Janie: May 2019


Thank you Anne. You know, your well deserved reputation precedes you and we are looking forward to our visit. Thank you so kindly for your assistance and rapid responses. 


Sheryn: April 2019

Thank you so much for getting back with us so quickly and being so good at what you do. (March 2019)

Anne,

You’re just terrific at your job – I look forward to meeting you in person.
John Q: Sep. 2018

 

Rescheduling with Villa Madeleine
Oct 17, 2017, 6:08 PM

For anyone having to ponder the question of "to go or not to go", and you booked with Villa Madeleine, Anne will take care of you either way you go!. After exchanging emails with Anne since Maria came through, we came to the decision that our visit at Christmas should be postponed. We were thankful that Villa Madeleine has a 1 year rebooking window due to disasters. Why? Because I always say insurance is for suckers. I ate those words! We looked at our options and our next available window was in March during our son's Spring Break. Great, let's look at the calendar on their website. Uh-oh, booked that week. So here we go setting off to look for a week we can go this summer when school is out. I made a side comment to Anne that the week in March was our next available window, but was booked. The next thing I know she fires back saying that she contacted the villa owner because it was the owner that had that time blocked out and that they agreed to let us have the week!!! Wahoo!! A day later I have new paperwork for the villa AND she got our Jeep rental changed as well. Why am I writing this? To let anyone that is booking with Villa Madeleine know that they take of their guests!! Anne has taken the worry out of everything. She's a gem! We can't wait to relax at Caribe and explore the island. I have not been on the island since 2005; which was for work. Cheers!!

1. Re: Rescheduling with Villa Madeleine
Oct 17, 2017, 6:27 PM

We love Anne, too! We are there, early March, too. We have previously stayed at Caribe - very well appointed. Have a great time!

 

Thanks, Anne.  We appreciate your help so much.  
One of the reasons we have returned so often to Villa Madeleine is because of you! (Jan 2017)

Thank you so much Anne!  We cannot believe how simple you have made this for us. (June 2017)